Shipping Policy
Shipping Policy
We aim to provide a smooth and transparent delivery experience.
Processing Time
All orders are processed within 1–3 business days after payment has been successfully completed.
Orders are not processed on weekends or public holidays.
Delivery Time
Estimated delivery time is between 5–20 business days, depending on your location.
Delivery times are estimates and may vary due to factors outside our control, such as logistics, customs, or courier delays.
Shipping Confirmation
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
Delivery Responsibility
We are not responsible for delays caused by the courier, customs clearance, or other external factors.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact our support team and we will assist you.
Contact
If you have any questions regarding your order, please contact us at:
support@client-group.com
