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Cancellation Policy

Cancellation Policy

We understand that you may wish to cancel your order.

Orders can only be cancelled if they have not yet been processed or dispatched.

Once an order has been processed or handed over to the courier, cancellation is no longer possible.

In such cases, the customer must wait for delivery and then request a return in accordance with our Returns & Exchanges Policy.

To request a cancellation, please contact us as soon as possible at:
support@client-group.com
and include your order number.